Frequently Asked Questions

Find answers to the most common questions about MovyTV's premium IPTV service for Canada. Cannot find your answer? Contact our support team.

Your MovyTV subscription can be installed on multiple devices, but you may only watch on one device at a time per subscription. This ensures optimal streaming performance for your active session. The service works exclusively through IBO Player.

Yes, we offer a 1-month intro plan that gives you full access to our entire platform, including all 38,000+ live channels and 160,000+ VOD titles. Once you are satisfied with our service, you can renew or upgrade to a longer-term subscription.

Getting your 1-month intro plan is simple. Click the "Try 1 Month" button on our website, fill out the brief form with your name, email and phone number, and we will send your login credentials to your email as quickly as possible. Most accounts are activated within 2 hours.

Absolutely. MovyTV is perfectly suited for apartment living in Toronto, Vancouver, Montreal or anywhere in Canada. All you need is an average or high-speed internet connection. It is an excellent alternative to satellite TV, especially where dish installation is not possible.

Yes, MovyTV is a complete and cost-effective replacement for traditional cable or satellite TV services in Canada. You do not need a dish. Our service works with your existing broadband connection and delivers more channels at a fraction of the cost.

After purchasing, we send your login credentials and setup instructions to your email within 24 hours (usually much faster). Please check your spam or junk folder. If you still cannot access your account, contact us immediately via email or WhatsApp and we will resolve it promptly.

We offer an extensive range of live streaming and on-demand content from Canada, the USA, the UK and internationally. This includes 38,000+ live channels covering sports (NHL, NFL, NBA, CFL, UFC), movies, TV series, news, kids programming and much more, plus 160,000+ VOD titles.

Activation typically takes 1 to 3 hours. In rare cases during peak periods, it may take up to 8 hours. Please check your email spam or junk folder as well. If you have not received your credentials after 8 hours, contact our support team.

No, there is no contract with MovyTV. You can cancel at any time simply by sending us a message or email. Your access continues until the end of your paid period.

The Amazon Firestick is one of the most popular and reliable devices for IPTV. Simply install IBO Player from the app store and you are ready to stream. MovyTV also works on Smart TVs, phones, tablets, computers and MAG boxes through IBO Player.

Yes, our service is fully compatible with VPN connections. Using a VPN provides additional privacy and can help with routing optimization.

Still Have Questions?

Our support team is available 24/7 to help you get started with MovyTV.

Contact Support